Privacy Policy
Privacy Policy for AgentAI
1. Information We Collect
AgentAI collects various types of information to ensure seamless functionality and enhanced security:
Personal Information: Includes your name, contact details (e.g., email address, phone number), and other identifying documents such as Aadhaar, PAN, UPI, and Driving License when you sign up or use our services.
Device Information: We collect information from the device you use to access our services, such as your IP address, browser type, and device identifiers.
Usage Information: We automatically collect information about your interactions with our app, such as login history, app interactions, and security actions taken.
2. How We Use Your Information
We use your personal information for the following purposes:
Account Creation: To set up and maintain your AgentAI account.
Security Enhancements: To protect you from fraud, including call, SMS, URL fraud detection, and device protection against harmful apps.
Service Improvement: To better understand user behavior and improve our features based on user feedback.
Customer Support: To assist you in case of inquiries or issues.
3. Data Sharing and Disclosure
We only share your personal information under the following circumstances:
With Service Providers: We may share data with trusted partners who assist us in delivering our services, including security checks and digital fraud protection.
For Legal Requirements: We may disclose your data to comply with any legal obligations or to protect our rights, privacy, safety, or property, and that of our users.
Business Transfers: In the event of a merger or acquisition, your personal information may be transferred to the acquiring entity.
4. Data Security
At AgentAI, we implement industry-standard measures to protect your personal data from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the complete security of your information.
5. Data Retention
We retain your personal data for as long as your account is active or as necessary to provide our services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections of inaccurate data.
Request deletion of your personal data, subject to certain legal exceptions.
Opt-out of receiving marketing communications.
To exercise any of these rights, please contact us.
7. Cookies and Tracking Technologies
Our Website and app use cookies and similar tracking technologies to collect information about how you interact with our services. Cookies help us improve our Website and provide a personalized experience. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our services.
8. Changes to Our Privacy Policy
We reserve the right to update this policy from time to time. Any changes to our privacy policy will be posted on this page, and significant updates will be communicated to you via email or app notifications.
9. Contact Us
If you have any questions about this privacy policy or how your information is handled, feel free to contact us at:
Address : Unit no.1009, Lodha Supremus Powai ( Supremus Powai Commercial Co-op premises Society Ltd), Saki Vihar Road, Powai, Mumbai-400072, India.
Phone No :+91 99879 84027
Email ID : [email protected]
Working Hours: 9.30 am to 6.30 pm IST.
By using the AgentAI app and services, you agree to this privacy policy and consent to the collection, use, and sharing of your personal data as described.